· What Is Instant Banking *770#?
Instant Banking is our hassle free channel for your everyday banking. No matter the type of phone, it allows you perform your banking transactions (transfer money, check account balance, pay your bills, buy airtime, ATM cardless withdrawals, block your card, update your BVN/email and lots more effortlessly without requiring you to have data (internet) on your phone.
- · Who Is Eligible To Use 770?
All individual account Holders of Fidelity Bank
- · How Can I Enjoy This Service?
· Simply dial *770# on your mobile phone
· Select 1 for Instant Banking 770
· You will be prompted to enter your Fidelity account number
· Setup a 4-digit PIN or password
Now you are ready to go! You will be prompted for the PIN/password for all transactions on Instant Banking except when you do self-recharge.
- · Can I Update My BVN And Email Address With *770#?
Yes. Just dial *770# and follow the on screen prompt to update your details
- · Can I Use Any Phone Numbers For My *770#?
No, the mobile number MUST be the number that is linked/registered to your account with the bank.
- · Can I Link The Service To More Than One Account?
Yes , the service is automatically linked to all your accounts so you can select which account to use when performing a transaction
- · Daily Fund Transfer Limit
Daily Limit (within 24 hours) is N200,000, Individual transaction limit in 24hours is N200,000.
Kindly keep your PIN/Password strictly confidential and do a PIN change should you feel it has been compromised.
- · Daily Airtime Top-up Limit For *770#
Daily Limit Is N20,000
- · What If I Lose My Phone?
For protection of your funds, we have a service called INSTANT BLOCKING. Simply dial *770*911*phone number to be blocked# from any phone to immediately disable instant banking on all your accounts if your phone ever gets stolen or missing.
- · What Is Dial 4 Cash?
With Dial4cash (our ATM cardless withdrawal service), you do not need a card to withdraw money from any ATM. From the comfort of your phone, you can withdraw money from the ATM. Simply dial *770# and select Cardless for your PAYCODE
- · Can I Make Payments To Merchants, Government, Tax Collections?
Yes, Dial *770#, select Collections and follow the prompt
- · How Do I Change My PIN (Forgot PIN)?
Customers dials *770#, select forgot PIN and follow the on screen prompt